How to allow traceroute on Cisco ASA – udp 32 Drop-reason: (ttl-exceeded) ttl exceeded

When you are in need to allow traceroute for whatever reasons (which is blocked by default) you’ll see a lot of references to modify global policy on your appliance.

I’ve found that this is just the half of the puzzle and may not work for some folks. I still can’t determine if this is based on the code/hardware since global used to work for me – if you know the answer please drop a comment.

You can verify your global policy for the class by running this command:

asa/act/sec# sh run policy-map

policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect netbios
inspect tftp
inspect ip-options
inspect icmp

If the decrement-ttl class is not present proceed with modifying global policy which in theory should allow traceroute to go through:

asa/act/sec(config)# policy-map global_policy
asa/act/sec(config-pmap)# class class-default
asa/act/sec(config-pmap-c)# set connection decrement-ttl

If the traceroute is still not working you can grab tcp dump which should give you similar output:

8: 14:35:35.504246 802.1Q vlan#9 P0 > udp 32 Drop-reason: (ttl-exceeded) ttl exceeded
9: 14:35:35.504337 802.1Q vlan#9 P0 > udp 32 Drop-reason: (ttl-exceeded) ttl exceeded
10: 14:35:35.504505 802.1Q vlan#9 P0 > udp 32 Drop-reason: (ttl-exceeded) ttl exceeded

I’ve noticed that adjusting your outside-in access-group is required besides policy-map. It is unclear for me at this moment why that extra step is needed but permitting time-exceeded and unreachable will allow traceroute to work.

access-list OUTSIDE_IN extended permit icmp any any time-exceeded
access-list OUTSIDE_IN extended permit icmp any any unreachable

After that you should be good to go. Let me know if that worked for you.

Lastly, I would advise to have this rule removed once done with your testing for security reasons.


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